Our company is based in Houston, Texas, and all orders will be shipped from our head office.

Total delivery time is the period from when you order to when you receive the item purchased and is composed of two parts: processing the purchased item online and shipping time. The processing period begins from the time the payment of your order is confirmed until the time the item leaves the warehouse. Conversely, the shipping time starts when the item you purchased has left the warehouse until it reaches your shipping address.

When your order is processed and confirmed, it will show you the product availability as well as the estimated time of arrival. This is determined by adding the maximum processing and shipping time. The standard processing time will take 2-3 business days while the average shipping time is about 3-5 business days. However, this is only applicable in 48 states in the U.S. Diabetic test strips weigh approximately 1-2 pounds, which is what the shipping rate is based upon.

The average shipping cost is as follows:

If there are products that you wish to return or exchange, please report this concern to our service department within 5 days upon receiving your order. The request for returns and product replacements should be emailed to arifrahim2@gmail.com. Please include all necessary information, such as name, phone number, order number, and the reason for the return. We need this information to locate your order and process a refund or exchange. We will not accept returned items that are opened, damaged, or partially used. Please ensure that the products returned are sent to us in the same condition that you received them, unless there is damage incurred during shipping.

For more information about our shipping policy, contact us at support@cheapdiabetesteststrips.com

Thank You and We Appreciate Your Business!